Guide
How to get more Google reviews
The ten things that make the biggest difference — in order of impact.
Ask every single customer
Reviews are a numbers game. If you only ask your favourite clients, you'll only ever get a trickle.
Ask while the experience is fresh
Invite honest feedback after a completed job or visit. Ask consistently, not only when you expect a positive review.
Make it one tap
Send a direct link that opens the review box. Every extra click loses people.
Use text and email
Texts get read in minutes; emails get acted on later. Using both catches more people.
Follow up respectfully
A short, polite reminder can help busy customers. Stop when they leave a review or ask you not to contact them again.
Personalise the request
Use their name and mention what you did. It feels like a favour between people, not a marketing blast.
Reply to every review
Helpful replies show future customers you care. Thank customers for praise and address criticism calmly.
Keep your profile complete
Up-to-date hours, photos, services and categories make your profile more trustworthy and more visible.
Make it a habit, not a campaign
Fresh reviews matter. A steady flow beats a burst every six months.
Automate it
The businesses with hundreds of reviews aren't better at remembering. They've built a system that never forgets.
Give your team the words.
“Thanks for choosing us. Would you mind sharing an honest review? I can send you a quick link.”
Celebrate genuine staff mentions in your team huddle. Recognise consistent, respectful asking as well as great service.
Get the free asking scripts and checklist →Risk-free trial
Start with 10 free Google review requests.* Then you decide.
Only happy with the results? Move onto a simple monthly plan. Not happy? Cancel before the trial ends and pay nothing.
Start free trial*Your trial includes 10 free Google review requests before you start paying, not guaranteed Google reviews. Whether a customer leaves a review is their choice. Card required.